Privacy Policy
Last updated: March 2026
Overview
Deftec Pty Ltd ("Deftec", "we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information we collect
We may collect the following types of personal information:
- Name and contact details (email, phone, address)
- Company name and job title
- Information you provide through our contact form or enquiries
- Website usage data through analytics tools
How we use your information
We use your personal information to:
- Respond to enquiries and provide requested services
- Communicate about projects and service updates
- Improve our website and services
- Meet legal and regulatory obligations
Disclosure of information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.
Data security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our systems are maintained with appropriate security controls.
Your rights
You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at info@deftec.au.
Contact us
For privacy-related enquiries, contact Deftec Pty Ltd at info@deftec.au.